Returns & Exchanges
At Project Claude, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, we offer a seamless 30-day return policy for all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all garments are in their original packaging with tags attached, then securely seal the box to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing